Terms and Conditions
Last updated: 09 October 2026, 12:03 AM
Welcome to Art Kolkata. By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions.
1. Products
Art Kolkata manufactures and sells moulds for cement casting, RCC, POP, GRC, concrete, fibre and other related casting applications.
Product images are for reference purposes. Minor differences in colour, texture, finish or appearance may occur due to photography, screen settings and the manufacturing process.
2. Product Information
We make reasonable efforts to provide accurate product names, images, dimensions, specifications and descriptions.
Customers are requested to carefully check the product model, size, number of parts and specifications before placing an order.
3. Orders
An order is considered confirmed after successful payment or confirmation from Art Kolkata.
We reserve the right to cancel an order in cases such as:
- Incorrect or incomplete customer information
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent transactions
- Other circumstances beyond our reasonable control
If Art Kolkata cancels a paid order, the applicable amount will be refunded through the appropriate payment method.
4. Prices and Payment
Product prices displayed on the website may be changed without prior notice.
Applicable taxes, shipping charges and other charges may apply as displayed or communicated at the time of purchase.
Customers are responsible for providing accurate billing and payment information.
5. Shipping and Delivery
We provide delivery services across India and may offer international delivery where available.
Delivery time depends on the destination, product availability, order processing, courier service and other circumstances.
Any delivery time shown on the website is an estimated time and is not a guaranteed delivery date.
Art Kolkata is not responsible for delays caused by courier companies, transportation problems, natural disasters, strikes, government restrictions or other circumstances beyond our control.
6. Delivery Inspection
Customers should inspect the package and product upon delivery.
If the package appears damaged, customers should take clear photographs/videos of the package and product and contact Art Kolkata promptly.
7. Order Cancellation
Cancellation requests must be made as early as possible.
Once an order has entered the manufacturing, packing or dispatch process, cancellation may not be possible.
Any approved cancellation or refund will be subject to the applicable conditions.
8. Customer Information
Customers must provide accurate information, including:
- Full name
- Mobile number
- Email address, where applicable
- Complete delivery address
- PIN code
- Billing information, where applicable
Art Kolkata will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
9. Customised Products
Products customised according to specific customer requirements may not be eligible for cancellation, return or exchange once production has started.
Customers are responsible for confirming all specifications before production.
10. Website Content
All product photographs, descriptions, graphics, logos, text and other original content on the Art Kolkata website are protected by applicable intellectual property laws.
Unauthorised copying, reproduction, modification or commercial use of our content is prohibited.
11. Website Availability
We make reasonable efforts to keep our website available and accurate. However, we do not guarantee that the website will always be available, uninterrupted or error-free.
We may update, modify, suspend or discontinue any part of the website without prior notice.
12. Product Usage
Customers are responsible for using the moulds correctly and following appropriate casting, handling, storage and safety practices.
Art Kolkata is not responsible for damage caused by improper use, mishandling, incorrect casting methods or failure to follow suitable instructions.
13. Third-Party Services
Our website may use third-party services including payment gateways, courier companies, logistics providers, SMS services and other service providers.
Such services may be governed by their respective terms and policies.
14. Privacy
Customer information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you agree to the collection and use of information as described in our Privacy Policy.
15. Changes to These Terms
Art Kolkata reserves the right to update or modify these Terms and Conditions at any time.
Changes will become effective when they are published on the website. Customers are encouraged to review this page periodically.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Art Kolkata.
17. Contact Us
For questions regarding our products, orders or these Terms and Conditions, please contact Art Kolkata through the contact details provided on our website.
Art KolkataWebsite: www.artkolkata.in
By using our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms and Conditions.